Legal conditions for account access
Our Legal position is simple: access depends on local law, and you are responsible for checking whether the service is available to you before creating or using an account. We may ask for a clear phone number and matching account details before access is completed, especially
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when an account action needs review. Payment references such as DANA, OVO, GoPay and QRIS help us identify a wallet or receipt, but they do not change your local eligibility. Bank transfer, virtual account, BCA, BRI, Mandiri and BNI references may also appear in account records.
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Read the applicable terms before you proceed, and contact support if a rule is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.